JAK Max - Precision PartsJAK Max is a worldwide manufacturer and distributor of professional quality, precision engineered replacement parts for chainsaws, lawnmowers, brushcutters and small engines.
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1800 604 281
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Terms of sale

  
 

New Accounts

To place an order with JAK MAX Pty Ltd. you must be an authorized JAK MAX dealer. To enquire about how to open an account with JAK MAX Pty. Ltd. please call our credit department on 03 9318 6333.

 

Payment Terms

  1. Payment terms are strictly Nett 30 days (30 days from the end of the month of delivery).
  2. Overdue accounts will be placed on "Stop Credit" status, until paid. Should the account remain outstanding after a 60 day period, a 2% account keeping fee per month (on the overdue amount) will be applied directly to your account.
  3. We accept MasterCard, Bankcard and Visa payments. If your account is outside the terms set in No.1 above, a 4% charge will apply.
  4. Invoices settled in full within 10 days of invoice date, receive a further 5% discount off invoice value including
    freight provided you have an up-to-date account.
    Please note: 5% settlement discount does not apply to finished units.

 

Freight Policy
Orders are supplied on an Ex Warehouse basis.
All freight and special delivery requirements will be charged separately.
All finished units are excluded from the normal freight policy. Freight on all finished units will be billed to customers at JAK
Max Pty. Ltd. actual freight rates.

VICTORIAN, NEW SOUTH WALES, TASMANIAN AND SOUTH AUSTRALIAN ACCOUNT HOLDERS
Each individual invoice with a nett value (ex GST) under $200, will incur a subsidized freight charge of $7.50 +GST for orders
less than 5kgs and $10.50 +GST for orders greater than 5kgs. Orders with a nett value (ex GST) of over $200 will be forwarded
FREIGHT FREE.

QUEENSLAND AND NORTHERN TERRITORY ACCOUNT HOLDERS
Each individual invoice with a nett value (ex GST) under $400, will incur a subsidized freight charge of $10.50 +GST for orders
less than 5kgs and $13.50 +GST for orders greater than 5kgs. Orders with a nett value (ex GST) of over $400 will be forwarded
FREIGHT FREE.

WESTERN AUSTRALIAN ACCOUNT HOLDERS
Each individual invoice with a nett value (ex GST) under $400, will incur a subsidized freight charge of $10.50 +GST for orders
less than 5kgs and $13.50 +GST for orders greater than 5kgs. Orders with a nett value (ex GST) of over $400 will be forwarded
FREIGHT FREE.

 

Backorders

We strive to ship every order complete. However, items are occasionally temporarily out of stock. Backorders will be shipped
at JAK MAX Pty Ltd. expense as soon as they are available. Backorders unable to be filled after 60 days will be automatically
cancelled. We do not backorder items on C.O.D. or credit card orders.

 

Minimum Orders

For your convenience, no minimum order level is required for open account customers.

 

Returned Goods Policy

Jak Max Pty. Ltd. is committed to customer satisfaction.
Should you need to make a return:

  1. Call our Customer Service Department on 1800 604 281 for a return goods authorisation approval and number (RGA#)
  2. An RGA# is required for all returns and only those items listed and authorised on the RGA may be returned.
  3. All returns must be reported within 10 days of shipment and received at JAK MAX Pty. Ltd. warehouse within 20 days of
    the RGA date.
  4. There will be no re-stocking fee charged on returns due to JAK MAX Pty. Ltd. shipping errors, defective items or warranty
    claims. All other returns will be charged a restocking fee of 15% and are to be returned at the customers' expense.
    Obsolete items cannot be returned. Items being returned must be in saleable condition and in original packaging. All
    returned items must be current JAK MAX part numbers and purchased from JAK MAX Pty. Ltd.

 

Delivery Discrepancies/Damages

(Wrong Part Number, Shortage/Overage, Damaged Products)
Must be reported within 10 days of delivery. Damages must be reported immediately. All external damages should be reported
to the carrier and noted on the delivery docket document when signing the delivery receipt. Any damages not reported
within 10 days of receipt cannot be adjusted/credited.

 

Pricing

All prices are accurate at the date of order; however, the price may be subject to change without notice from JAK MAX Pty.
Ltd. The final price may be subject to change as a result of currency fluctuations and the Customer agrees to pay any variations
in price to the goods caused by currency changes.

 

Legal Title of Goods

JAK MAX Pty. Ltd. retains the right of ownership of all goods supplied or delivered until payment in full has been received by
JAK MAX Pty. Ltd.

 

Terms, conditions and pricing are subject to change without prior notice.

 

 

  
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